Authorized Service Center

Authorized Service Center

Privacy Policy

Welcome to Authorized Service Center (“Company”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website authorized-servicecenter.com or interact with our services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect the following types of information:

A. Personal Information

When you contact us or fill out a service request form, we may collect:

  • Full name

  • Phone number

  • Email address

  • Physical address

  • Appliance details (brand, model, problem)

  • Any additional information you voluntarily provide

B. Automatically Collected Information

When you visit our website, certain information is automatically collected:

  • IP address

  • Browser type & version

  • Device information

  • Pages visited

  • Time spent on pages

  • Cookies and tracking data

C. Cookies & Tracking Technologies

We use:

  • Cookies

  • Google Analytics

  • Google Ads conversion tracking

  • ReCAPTCHA (if enabled)

These tools help us understand user behavior and improve our website and advertising.


2. How We Use Your Information

We use collected information to:

  • Provide diagnostic, repair, and home service support

  • Contact you regarding service scheduling

  • Respond to inquiries and customer support requests

  • Improve website performance and user experience

  • Run remarketing and advertising campaigns

  • Prevent fraud and ensure website security

  • Maintain internal records and administration

We do not sell or rent personal information.


3. Disclosure of Your Information

We may share your information only in the following cases:

A. Service-Related Third Parties

With trusted technicians or partner service providers solely for completing your service request.

B. Legal Requirements

If required by:

  • Law enforcement

  • Government authorities

  • Court orders

C. Advertising & Analytics Tools

Such as:

  • Google Ads

  • Google Analytics

  • Meta Pixel (if used)

These third parties may use cookies to deliver targeted ads based on your behavior.


4. Data Security

We use reasonable technical and administrative security measures to protect your information.
While no method of transmission is 100% secure, we work to safeguard your data to the best of our ability.


5. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Update or correct your details

  • Request deletion of your data

  • Opt out of marketing communications

  • Disable cookies through browser settings

To exercise any of these rights, contact us at:
📧 info@authorized-servicecenter.com
📞 +977 9851188477


6. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content or privacy practices of these third-party sites.


7. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age.


8. Changes to This Privacy Policy

We may update this policy occasionally.
The updated version will be posted on our website with a revised “Last Updated” date.


9. Contact Us

If you have questions about this Privacy Policy, you may contact us:

Authorized Service Center
📍 Samakhusi, Kathmandu, Nepal
📞 +977 9851188477
🌐 authorized-servicecenter.com
📧 info@authorized-servicecenter.com


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